Patient Resources

New Patients

Usually, your primary care physician or another healthcare provider will refer you to see a kidney doctor. Our team members will work closely with you and your doctor's office to acquire the most accurate and up-to-date information related to your medical condition prior to your appointment. If required by your insurance, we will request that your primary care physician secure the appropriate authorizations from your insurance company. Our New Patient Coordinator, Jillene Burnell, will contact you and identify a convenient time and location for your initial visit and schedule you with one of our kidney doctors.

What do I need to bring with me to my first appointment?

Please bring the following items with you to your appointment:

• Insurance Card
• Photo ID
• Medication(s) list, including dosage, frequency & milligrams.
• New Patient paperwork
• Any medical records you may have (we will copy them and return the originals to you).

It may also be helpful to write down any questions you may think of before your first visit.

What can I expect at my first appointment?

You will meet your kidney doctor and they will talk with you about your medical history, perform a physical exam and get blood work or other diagnostic tests to help determine the cause and obtain additional information for your diagnosis and treatment..

Once a diagnosis has been established, we will see you on a routine basis to continue your treatment plan.

Making / Canceling / Rescheduling an Appointment

To make, cancel or reschedule an appointment, please call the office at (413) 733-0010.

We ask that you please give us 48 hours' notice if you need to cancel or reschedule an appointment.